TERMS OF SERVICE

TERMS OF SERVICE

Welcome to Karen Blixen Group. By accessing or using our websites and services, you agree to be bound by the terms outlined below. Please read them carefully.

1. Acceptance of Terms

By using our website or booking services, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree, please do not use our services.

2. Services Offered

We operate the Karen Blixen Coffee Garden, Karen Blixen Camp, and related hospitality experiences in Kenya. Services may include:

• Accommodation bookings
• Restaurant reservations
• Safari and travel experiences
• Account creation via Facebook Login

3. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to use our services.

4. Booking & Cancellation Policy

All reservations are subject to availability and confirmation. Cancellations must follow the cancellation terms communicated at the time of booking. No-shows or late cancellations may incur charges.

For full booking terms, please refer to the confirmation email or booking page.

5. User Accounts

If you use Facebook Login or any account feature:

• You are responsible for keeping your login credentials confidential
• You agree not to impersonate or misrepresent your identity
• We reserve the right to suspend or delete accounts that violate our policies

6. Acceptable Use

You agree not to:

• Misuse or disrupt our websites or booking systems
• Post false or misleading content
• Use bots, scraping tools, or automated systems without permission

7. Intellectual Property

All website content, logos, photos, and trademarks are the property of Karen Blixen Group or licensed for our use. You may not reproduce or redistribute them without written permission.

8. Limitation of Liability

We strive to provide accurate and reliable services, but we do not guarantee that all information on our website is error-free. We are not liable for:

• Website downtime or technical issues
• Inaccurate third-party information
• Losses resulting from misuse of our services

9. Privacy

Use of our site is also governed by our Privacy Policy.

We encourage you to read it to understand how we collect and process your data.

10. Facebook Login

If you log in via Facebook:

• You authorize us to access your public profile, email address, and other necessary information
• You understand that your use of Facebook is governed by Meta’s Data Policy

11. Changes to Terms

We may update these Terms of Service from time to time. Continued use of our site after changes means you accept the new terms.

12. Governing Law

These terms are governed by the laws of Kenya. Any disputes shall be resolved under Kenyan jurisdiction.

13. Contact Us

If you have questions about these terms, contact us at:

info@karenblixengroup.com